Privacy Policy

At Backbone Billing Service, we prioritize your privacy and the security of your personal information. This policy explains how we collect, use, store, and protect your data when you engage with our services or visit our website. You consent to the practices outlined in this policy by using our services.

We collect only the information necessary to establish and maintain your account, including:

• Personal Information: Name, phone number, address, and other details provided during account setup.
• Login Credentials: Account usernames, which are securely stored.
• Cookies & Tracking Data: Non-personal identifiers to enhance user experience and improve site functionality.

We use your data exclusively for our internal business purposes:

• To establish and manage your account.
• To provide the requested services efficiently.
• To communicate with you regarding service updates or inquiries.
• To ensure website security and improve user experience.

We do not sell, trade, or share your personal information with third parties unless:

• You explicitly provide consent.
• It is required to fulfill a service request.
• It is mandated by law.

Your security is our priority.

• We strongly recommend keeping your login credentials confidential.
• Backbone Billing Service will never ask for your password through unsolicited phone calls or emails.
• Our system is designed with secure encryption protocols to safeguard your data.

• Your email is used strictly for communication purposes related to our services.
• We do not share or sell your email address to external entities.
• You will only receive emails if you have requested updates or communication.

To enhance website functionality, we use two types of cookies:

• Session Cookies: Temporary cookies that help maintain login status while navigating our site.
• Persistent Cookies: Stored on your device until manually deleted or expired, used to enhance usability.

Your IP address is automatically assigned when accessing our website. While we may use IP addresses for troubleshooting and service improvements, they are not permanently stored alongside personal data.